FAQ

Eligibility and Requirements

  • We accept all dogs over 6 months of age.

  • All breeds are welcome. The only requirement is a “Meet and Greet” to screen for temperament and socialization.

  • Hound House is an open play facility, and meet and greets are a necessary step prior to booking. Connect with us today to schedule your meet and greet. We look forward to meeting you and your pup! Please reach out to us at info@houndhousedogclub.com.

  • Hound House Dog Club requires proof of a current rabies vaccination for dogs staying at our facility. Adult dogs must have completed at least one adult round of distemper and parvovirus vaccinations. If a dog is less than 12 months of age, puppy vaccines must have been administered. Any vaccinations will need to be completed at least 21 days before the first day of your dog’s stay.

  • Dogs must be free of fleas, ticks, and heart worms. If a dog arrives with fleas or ticks, they will be given a medicated bath.

  • Hound House Dog Club is an open play facility centered around group play and activities. We accept dogs that are not spayed or neutered. However, females in heat will not be accepted for boarding.

  • For the protection of all our other dog guests, we only accept healthy dogs at Hound House Dog Club. Dogs must not have been exposed to any communicable diseases within a 30-day period prior to boarding. Unfortunately, we are unable to accept diabetic, epileptic, heart worm positive or incontinent dogs. Dogs with sutures, open wounds, or broken limbs are also not eligible for boarding.

Care and Accommodations

  • Hound House raw food is available for dogs who are already on a raw diet and can be added to your pup’s stay for $5 a day. If your dog isn’t currently eating raw, just send along their usual food and we’ll take care of the rest.

    If you have any further questions, please email nutrition@houndhousedogclub.com

  • Hound House Dog Club can administer basic medications such as those for pain, anxiety, arthritis, and allergies. Dietary supplements that can be administered with meals such as CBD oil and/or joint supplements are also acceptable.

    Due to the group-play nature of our facility, Hound House Dog Club cannot accept dogs currently on medication for illness or injury and cannot administer injections.

    Please contact us at info@houndhousedogclub.com if you have any questions about suitable medications and supplements.

  • You are welcome to bring items; we just ask that you don’t bring any items that are valuable or irreplaceable. No rawhides are allowed.

Facilities and Services

  • We are currently a boarding-only facility. Although we do not offer training or grooming services, we provide the option of a bath and blow dry at the end of your dog’s stay.

  • We have 24-hour webcam access in all of our indoor and outdoor play areas. Some of our kennel units also have webcams.

  • Hound House Dog Club offers transportation to and from the facility to both Austin and Houston, Monday - Friday. Weekend transportation is available on a case-by-case basis. We currently service the following zip codes:

    77005, 77401, 77006, 77007, 77008, 77018, 77019, 77024, 77025, 77027, 77030, 77035, 77042, 77046, 77055, 77056, 77057, 77063, 77077, 77079, 77081, 77082, 77098, 77401, 78703, 78746, 78751, 78751, 78705, 78756, 78704, 78730, 78731, 78733, 78735 

    If you do not see your zip code above, please reach out to us at info@houndhousedogclub.com.

Scheduling and Policies

  • Drop off is between 1–4pm. If you need to drop off earlier, there’s a $30 fee. Pick up is between 9am–12pm, with a $50 fee for late pickups. We're happy to work with you—just let us know what you need!

    Drop offs and pick-ups are not permitted on recognized holidays, which include Easter, July 4th, Thanksgiving, Christmas Eve, Christmas, or New Year’s Day.

  • Standard overnight stays are $110, or $120 for suites with webcam access. Extended stays of 14 nights or more receive a 10% discount starting on the 15th night.

  • A 25% deposit is required at the time of booking. All confirmed reservations must be cancelled at least seven (7) days prior to dog’s reserved arrival date. Cancellations made within seven (7) days of the dog’s arrival date, or no-show will result in a forfeiture of the deposit.