faq
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We accept all dogs over 6 months of age.
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All breeds are welcome. The only requirement is a “Meet and Greet” to screen for temperament and socialization.
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Hound House is an open play facility, and meet and greets are a necessary step prior to booking. Connect with us today to schedule your meet and greet. We look forward to meeting you and your pup! Please reach out to us at info@houndhousedogclub.com.
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Hound House Dog Club is an all-raw feeding facility. We offer a premium raw blend that is included in the boarding fee. Dogs staying at Hound House Dog Club are fed once or twice a day, whichever they are used to.
If you have any further questions, please email nutrition@houndhousedogclub.com
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Hound House Dog Club requires proof of a current rabies vaccination for dogs staying at our facility. Adult dogs must have completed at least one adult round of distemper and parvovirus vaccinations. If a dog is less than 12 months of age, puppy vaccines must have been administered. Any vaccinations will need to be completed at least 21 days before the first day of your dog’s stay.
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We are currently a boarding-only facility. Although we do not offer training or grooming services, we provide the option of a bath and blow dry at the end of your dog’s stay.
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Dogs must be free of fleas, ticks, and heart worms. If a dog arrives with fleas or ticks, they will be given a medicated bath.
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Hound House Dog Club is an open play facility centered around group play and activities. We accept dogs that are not spayed or neutered. However, females in heat will not be accepted for boarding.
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For the protection of all our other dog guests, we only accept healthy dogs at Hound House Dog Club. Dogs must not have been exposed to any communicable diseases within a 30-day period prior to boarding. Unfortunately, we are unable to accept diabetic, epileptic, heart worm positive or incontinent dogs. Dogs with sutures, open wounds, or broken limbs are also not eligible for boarding.
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Hound House Dog Club can administer basic medications such as those for pain, anxiety, arthritis, and allergies. Dietary supplements that can be administered with meals such as CBD oil and/or joint supplements are also acceptable.
Due to the group-play nature of our facility, Hound House Dog Club cannot accept dogs currently on medication for illness or injury and cannot administer injections.
Please contact us at info@houndhousedogclub.com if you have any questions about suitable medications and supplements.
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You are welcome to bring items; we just ask that you don’t bring any items that are valuable or irreplaceable. No rawhides are allowed.
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We have 24-hour webcam access in all of our indoor and outdoor play areas. Some of our kennel units also have webcams.
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Hound House Dog Club offers transportation to and from the facility to both Austin and Houston, Monday - Friday. Weekend transportation is available on a case-by-case basis. We currently service the following zip codes:
77005, 77401, 77006, 77007, 77008, 77018, 77019, 77024, 77025, 77027, 77030, 77035, 77042, 77046, 77055, 77056, 77057, 77063, 77077, 77079, 77081, 77082, 77098, 77401, 78703, 78746, 78751, 78751, 78705, 78756, 78704, 78730, 78731, 78733, 78735
If you do not see your zip code above, please reach out to us at info@houndhousedogclub.com.
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Hound House Dog Club accepts drop offs from 1:00 pm – 4:00 pm, every day. Pick up times are from 8:00 am – 11:00 am every day. If these timeframes do not work for you, please reach out to our team at info@houndhousedogclub.com to coordinate!
Drop offs and pick-ups are not permitted on recognized holidays, which include Easter, July 4th, Thanksgiving, Christmas Eve, Christmas, or New Year’s Day.
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A one-night stay at the kennel is $100.00. A 10% discount is offered for stays over 14 nights. If boarding more than one dog, a 20% discount is offered for each additional dog. Some of our kennel units include webcam access; the price for these kennel units is $110.00 per night.
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A 25% deposit is required at the time of booking. All confirmed reservations must be cancelled at least seven (7) days prior to dog’s reserved arrival date. Cancellations made within seven (7) days of the dog’s arrival date, or no-show will result in a forfeiture of the deposit.